Shipping policy

We are committed to getting your order to you quickly and securely. Below you will find information about our processing times, shipping methods, and important considerations for international deliveries.

We ship all of our products internationally from our studio in Kuala Lumpur, Malaysia. All shipments include a tracking number.

Shipping Methods & Destinations

FedEx International
Destination: Worldwide

Pos Laju
Destination: Malaysia

Please allow 2-4 business days for orders to be processed after you have completed your purchase. International transit time is subject to delays due to customs inspections and/or force majeure events as well as changes without prior notice.

Import duties and taxes
Import charges, taxes and other fees may occur when the shipment reaches its destination. These charges and fees vary from country to country and are the responsibility of the buyer. Your country’s customs office can be consulted as to the additional charges prior to buying.

Need Help?
You can always contact us for any shipping questions at hello@convoyco.com.